We offer multiple shipping methods to accommodate different customer needs. These options may include standard shipping, express shipping, and same-day delivery. The availability and pricing of these options may vary based on the customer’s location and the products being shipped.
Shipping rates are determined based on factors such as the weight, dimensions, destination, and value of the package. We are providing a flat shipping charge of 4,99€ for orders up to 34,99€. And free delivery for orders above 24,99€
Country | Standard Delivery | Express Delivery |
Germany | 4,99 € | 15 € |
The weight of each package would be restricted to 25 kg. if the total weight of items in an orderexceeds 25 kg, then it would be sent in more than one package.
The estimated delivery time depends on the shipping method selected and the destination. The standard delivery time is 1-3 working days.
Once an order is shipped, customers will receive a shipping confirmation email with a tracking number and instructions on how to track their package. Customers can use this tracking number to monitor the progress of their shipment through our website or the carrier’s tracking portal.
We strive to ship our products to as many locations as possible. However, there may be certain restrictions and limitations due to legal, regulatory, or logistical reasons. We reserve the right to decline or cancel orders to destinations that are not currently serviced or face significant shipping challenges.
Customers are encouraged to review their order details, including the shipping address, before finalizing the purchase. In the event that changes are necessary, customers should contact our customer support as soon as possible. We will make reasonable efforts to accommodate address changes or modifications before the order is shipped.
While we strive to ensure the safe and timely delivery of packages, there may be instances where packages are lost or damaged during transit. In such cases, customers should contact our customer support to initiate a claims process. We will work with the customer and the carrier to resolve the issue and provide appropriate compensation or replacements as necessary.-